FAQ

If I order the Fire=Life and Dragonaut Puzzle at the same time, will they both ship at the same time? 

The Fire=Life puzzle will be shipped as soon as available, and the pre-order Dragonaut Puzzle will be shipped in May.

How do I build the puzzles? 

Once your puzzle is shipped, you will get an email with an instructional video of me putting the puzzle together. You’ll also get a link to another video where you’ll be able to compete against me in real-time. How much fun is that?

Are these the designs you originally used to prepare?

They certainly are, and they’ve been modified to be even better than my originals. You will definitely see my personal touch on all the puzzles. This project of mine has been in the works ever since I can remember. 

Will you be releasing more new puzzles?

Yes, absolutely. My goal is to eventually have my entire catalog on here! Sign up for email subscriptions to keep up with the latest puzzles.

What’s something cool about your puzzles that differentiates them from others?

Unlike other 3D printed puzzles on the market made with less durable PLA filament, PETG is made to withstand any element. You can leave it in a hot car or stick it in the dishwasher, it won’t melt and it won’t deform easily. PETG also gives it a highly precise shape. Lastly, the Puzzles also float; yes actually float. There are limitless places to practice.

What ages are the puzzles good for? 

Puzzlenaut Puzzles are designed for children 10+ and adults of all ages!

What’s the return policy? 

All sales are final, but if you feel something is wrong with your product, please don’t hesitate to reach out via the contact form.

Can I sell your puzzles in my shop? 

Please contact me here with your inquiry, I’d love to learn more about what you have in mind. 

How do I get in touch with Carson? 

You can follow me on Instagram, TikTok, and X (aka Twitter).